Sample Papers and Study Material For SMU Students: MBA-2/B.Sc.it , Management Information System

MANAGEMENT INFORMATION SYSTEM (MIS) BSCIT /MBA-2

PART-A

MIS_____________

(A) Management Information system (B) Market Information system

MIS helps in which of the following

(A) Hotel (B) Transportation (C) Hospital (D) All

MIS aids in ____________the information generated by various departments of the organization generated by various departments of the organization

(A) Ignoring (B) Integrating (C) Suppressing (D) All

The main function of MIS is to help the

(A) Managers (B) Customers (C) Suppliers (D) None

A MIS system is a system in which there is a constant need for_____ of the system

(A) Banking (B) Debugging (C) Review (D) None

MRS-

(A) Market Research System (B) Market Redesigning System

(C) Mgmt. Reporting System (D) None

________helps the mgt. indecision making by providing them with reports & different statistical tools

(A) DSS (B) TPS (C) KBS (D) MRP

Depending on the processor used, computers can be classified as

(A) PI, PII (B) Minicomputer (C) Specific computer (D) All

OOS-

(A) On line Operating System (B) Org. Operating Sequence

(C) Object Oriented System (D) None

___________means the behavior of the object differently to different messages

(A) Templates (B) Inheritance (C) Class model (D) Polymorphism

Strategies ____ information system.

(A) Development (B) Finance (C) Marketing (D) Management

Major issue before any organization is of meeting its ____

(A) Strategy (B) Plan (C) Objectives (D) Process

True and false -

(1) Strategic is helps existing system in achieving competitive advantage.

(2) Competition means cultivating unique strengths, capabilities and defending them against other firm to follow.

(A) TF (B) FF (C) FT (D) TT

______ strategy is an enterprise’s plan for achievable competitive advantage.

(A) Long-term (B) Competitive (C) Burrier (D) None of above

The performance of individual corporation is determined by managing -

(A) Rivalry in existing firm (B) Threat of new entrants

Porter’s forces which drive industry competition are -

(A) Low cost (B) Product differentiation (C) Both (D) None

True and false -

(1) Product differentiation serves as entry barrier.

(2) Product differentiation is the degree to which buyers perceive products from alternative suppliers to be different.

(A) FF (B) TT (C) TF (D) FT

Advertising is the part of -

(A) Customer relationship (B) Production

It is possible to _____ transaction cost by proper co-ordination of all the activities.

(A) Maintain (B) sustain (C) Reduce (D) Improve

Any activity of an organization is subjected to -

(A) Changes in cost (B) Shifting buyer needs

(E) One or more of above

_______ eliminates many hidden costs arising out of errors in the process.

(A) Longer cycle time (B) Elaborate cycle time

A concept called as _____ is used, to make everybody and all the process in organization contribute toward better quality.

(A) MIS (B) ERP (C) MRS (D) TQM

Any organization will have number of ______ aligned with their business activities.

(A) Processes (B) Convention

_______ is a data structure used to store organized information.

(A) Information (B) Inventory

(C) Database (D) Stock

Organization can obtain very large payoff from their investment in _______ for their MIS.

(A) Information technology (B) Marketing

DFD is :-

(A) Data furnished distribution (B) Double flow of data

(C) Data flow diagram (D) Description of flowing data

______ feasibility is the measure of the cost effectiveness of a project.

(A) Technical (B) Operational (C) Schedule (D) Economic

The person involved in the system development is known as ________.

(A) System analyst (B) System user

A _______ is a simplified implementation that is produced in order to verify in practice that the previous phases of the design were well conducted.

(A) Design (B) Validation

(C) Prototyping (D) Testing

SDLC is:-

(A) System distributor logical contributor (B) System development cycle stages

DSS is an interactive, flexible based information system.

(A) Computer (B) Transportation

DSS is ______________ strong graphical capabilities

(A) Independent from (B) Intermediary of

(C) User – friendly with (D) None

__________ is the science and technology based on various functions to develop a system that can think and work like a human being.

(A) Prolog (B) Expert system

A __________ is a micro cell which is connected to thousands of other micro cells in the brain and all the other parts of the human body containing nerves.

(A) Expert system (B) Neuron

The goal of AI is to develop computers that can ___________ the ability to think, see, hear, walk, talk an feel.

(A) Cumulate (B) Isolate
(C) Simulate (D) None

What is the basic necessity for MIS :-

(A) Gathering information

(B) The plan for development and its implementation.

(D) Strategic evaluation

In MIS the information is recognized as a major resources like :-

(A) Capital (B) Time (C) Capacity (D) All

Functional managerial knowledge is used by :-

(A) Operations management (B) Supervisors

(C) Functional heads (D) None

Data is stored in the form of _____________

(A) Information (B) News (C) Both A & B (D) Data base

Functional information is ___________

(A) Factual (B) Time – bound (C) Relevant (D) All

CRM is :-

(A) Customer relationship management (B) Cash reserve management

Payroll, training, benefits, attendance etc. are include in :-

(A) Manufacturing (B) Supply chain management

(C) Human resource (D) Projects

ERP systems saw a large boost in sales in the _________ as companies faced the Y2K Problem in their legacy system.

(A) 1980 (B) 1970

Most companies had already implemented their Y2K solution in __________

ERPS are often incorrectly called ________ system.

(A) Front office (B) Back office

EAS is :-

(A) Enterprise application suite (B) Environment application system

The ___________ department would typically calculate and store paycheck information.

(A) Production (B) Manufacturing

(C) Payroll (D) Marketing

A person could not be paid in the payroll system without an ________

(A) Telephone number (B) PAN number

______________ were also a benefit of implementing an ERP system.

(A) Best practices (B) Worst practices

One of the most important traits that an organization should have when implementing an ERP system is ________.

(A) Delegation of authority (B) Distribution of responsibility

(C) Ownership of the project (D) Recruitment of employees

In E – business enterprise traditional – people organization based on __________ principle is absent

(A) Environment control (B) Command control

E – business systems use ____________ and run on internet platform.

(A) Client (B) Server architecture (C) Both (A) & (B) (D) None

Inter organization communication applications, like news bulletin, communicating change of rules, announcements and price revisions are very common in ________________.

(A) B2C (B) C2B (C) B2B (D) C2C

________________ controls the website inflow / outflow, content management and regulation of the traffic.

(A) Internet (B) Portal (C) Wed administrator (D) Web master

In _____________ model a customer interacts with information databases such as product catalogues, price information, configures the product, compare the cost, places the order and gets it delivered after the electronic payment process.

(A) C2B (B) B2B (C) B2C (D) All

Manpower planning and forecasting are the examples in relation to ______________.

(A) Marketing management (B) Finance management

(C) Personnel management (D) Business management

_________________ considers two costs, viz, the cost of waiting time to customer and the cost of idle time of the facility and decides on the facility design with a predetermined service standard.

(A) Queuing theory (B) Decision theory

In ___________ it is necessary for the manager to enumerate all the stages to the decision – making situation and provide the necessary support through rules and a formula for each one of them.

(A) Non programmed decision – making (B) Programmed decision – making

In a _____________ the programmed – decision – making system works efficiently.

(A) Open – decision making situation (B) Moderate decision making situation

(C) Closed – decision – making situation (D) Elastic decision making situation

The method of __________ can be adopted if the decision – making situation can be described as a chain of decisions

(A) Simulation (B) Optimization

A ____ is a device that interprets digital and analog signals, enabling data to be transmitted over voice grade telephone lines.

(A) Modem (B) MAN (C) LAN (D) WAN

ISDN is ____

(A) Initial service design network (B) Intimation of service designation network

(C) Integrated services digital network (D) None

_____________ is a WAN technology in which users share common carrier resources

(A) Circuit switching (B) Packet switching

TCP stands for ________________

(A) Transmission control protocol (B) Translation computer purview

A major responsibility of the __________ is to ensure that the rapidly evolving technical.

(A) HR manager (B) Production manager

(C) Information system manager (D) Marketing manager

CTO stands for :-

(A) Chief transportation officer (B) Chief technology officer

In most of the organizations, individuals use their own desk top computers which are connected to one or more centralized computers called ________________.

(A) Network servers (B) Minicomputers

A __________ is an electronic device that processes data, converting it into information that is useful to people.

(A) Digital board (B) Computer

_______________ are used in large organizations.

(A) Network servers (B) Minicomputers

The objective of the TQM in the information systems design is to _____________

(A) Evaluation of production (B) Assure the quantity of information

(C) Assure the quality of information (D) Both B & C

The single most important measure of quality assurance is the level of ___________ it attains.

(A) Provider satisfaction (B) User satisfaction

Advantage of MIS

(A) Speedy actions (B) Quick decisions

The _____________ part of the CIO’s job is getting increasingly important.

(A) Environment (B) Operation

The information systems manager must communicate with the _________ including exchanging information with the departments of suppliers, buyers etc.

(A) External environment (B) Internal environment

CIO’s express frustration that decision maker in their enterprise view technology as a commodity and use ___________ such as decreasing costs or ROI.

(A) Customer – oriented evaluation (B) Cost – oriented evaluations

MIS is a method of ___

(A) Collecting data (B) Evaluation of data

(C) Generating Information (D) None

Collected data is organized in the from of ___

(A) Information (B) News

(C) Data base (D) None

Processing of data base is done through different -

(A) Instruments (B) Tools and techniques

MIS as a system can be broken down into -

(A) Parts (B) Divisions

(C) Sub-systems (D) None

Managers Perceive eve information as the ___ to achieve success in any business

(A) Major part (B) Important

(C) Driving force (D) None

PART-B

T & F

(A) Is possible to carry notebook computer in processor , hence is very convenient to use

(B) A processor refers to unit which processes the input received the way it has been instructed

(A) TT (B) TF (C) FT (D) FF

A CIO is _____________ and _______________ about opportunities for the use of IT in the respective industry.

(1) Proactive (2) Knowledgeable (3) Lazy (4) Constrain

(A) 1, 3 (B) 1, 2 (C) 2, 4 (D) 3, 4

__________and ________________ are so interrelated that we can take them as first line of defense.

(1) Technology (2) Output

(3) Input (4) Processing data

(A) 1, 3 (B) 2, 4 (C) 2, 3 (D) 3, 4

Control responsibility of files of __________ and _________ is given to librarian or database administrator.

(1) Computer programs (2) Company

(3) Business (4) Data base

(A) 2, 4 (B) 1, 4 (C) 3, 4 (D) 1, 2

The system processing design is, therefore, concerned about the performance, which is a result of speed _________ and ___________.

(1) Accuracy (2) Necessity

(3) Reliability (4) Control

(A) 1, 2 (B) 1, 3 (C) 2, 3 (D) 3, 4

(A) The nature of information at the operational level is highly structured

(B) The volume of information processed is high at Top level & less at operational level

(A) TT (B) TF (C) FT (D) FF

Which are the forces, according to porter, which drive industry competitive ___

(1 Suppliers & buyers (2) Goods & cervices

(3)Substitutes & new entrants (4) Product & quality

(A) 1, 2, 3 (B) 1, 3 (C) 2, 4 (D) All

Reengineering involves changes in :-

(1) Structure (2) Organizational culture

(3) Organizational process (4) Environment

(A) 1, 2 (B) 1, 2, 3, 4 (C) 1, 2, 3 (D) 2, 3, 4

Reengineering is basically done to :-

(1) Achieve cost (2) Increase in quality

(3) Improvement in speed (4) Improvement in service

(a) 1, 2, 3, 4 (b) 1, 2, 3 (c) 2, 3, 4 (d) 1, 2, 3

A _____ has mainly a procedure defined within and a set of value called ______.

(1) Technique (2) Object

(3) Attributes (4) Methods

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

Business process reengineering helps in _______ of the entire work force along with various flows, ____ the wastages, and giving the system a new dimension.

(1) Contribution (2) Maximizing

(3) Reorganization (4) Minimizing

(A) 1, 2 (B) 3, 2 (C) 3, 4 (D) 1, 4

Method to improve a process could be:-

(1) TQM (2) Benchmarking

(3) Production (4) Processing

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

Many organizations have purchased computer for ______ and for _____ of filing the returns and reports to the government.

(1) Data processing (2) Monitoring

(3) Statutory requirement (4) Controlling

(A) 1, 2 (B) 2, 3 (C) 1, 3 (D) 2, 4

Computer are used mainly for ______ and ______ the business transactions.

(1) Computing (2) Accounting

(3) Software (4) Transformation

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

Computer can now be used as a tool for ______ and ______.

(1) Marketing (2) Information processing

(3) Communication (4) Production

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

Information technology should provide support for:-

(1) Management planning (2) Processing

(3) Decision making (4) Action

(A) 1, 2, 3 (B) 1, 3, 4 (C) 2, 3, 4 (D) 1, 2, 4

Conversion strategies are:-

(1) The parallel strategy (2) Direct cutover strategy

(3) Pilot strategy (4) Phased strategy

(A) 1, 2, 3 (B) 2, 3, 4 (C) 1, 2, 3, 4 (D) 1, 3, 4

AI can be grouped under three major areas :-

(1) Cognitive science (2) Robotics

(3) Social interface (4) Natural interfaces

(A) 1, 2, 3 (B) 2, 3, 4 (C) 1, 2, 4 (D) 1, 3, 4

Expert systems help diagnose :-

(1) Illness (2) Search minerals (3) Analyses compounds (4) Recommend repairs
(A) 1, 2 (B) 2, 3 (C) 2, 3, 4 (D) 1, 2, 3, 4

The process of designing the neural networks is very __________ and __________.

(1) Simple (2) Easy (3) Complex (4) Time consuming

(A) 1, 2 (B) 3, 4 (C) 1, 3 (D) 2, 4

A business decision making process depends upon the _________ and _________ involved in the problem.

(1) Level of risk (2) Level of certainty (3) Uncertainty (4) Business

(A) 1, 2 (B) 2, 3 (C) 1, 3 (D) 2, 4

Branches of artificial intelligence are :-

(1) Natural language processing (2) Automated programming

(3) Schematic programming (4) Software processing

(A) 1, 2 (B) 1, 3 (C) 2, 3 (D) 3, 4

Information is classified on the basis of its ___________ and the _____________.

(1) Quality (2) Application (3) User (4) reliability

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

Organizational information define as the information required by __________.

(1) Number of personnel (2) Department

(3) Top management (4) Customers

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

The managers in the functional areas of management are responsible for __________ and ___________.

(1) Technical problems (2) The target

(3) Accomplishing the goals (4) Profit maximization

(A) 1, 4 (B) 3, 4 (C) 2, 3 (D) 1, 3

the knowledge information supports the functions of the _________ and the ___________.

(1) Middle management (2) Operational management

(3) Top management (4) Whole organization

(A) 1, 4 (B) 3, 4 (C) 2, 3 (D) 1, 3

What is the functional information :-

(1) Information which evaluates the market opportunities

(2) Information which measures the strategic planning

(3) Information which measures the business activity

(4) Information which evaluates the performance on key target area.

(A) 1, 2 (B) 3, 4 (C) 2, 3 (D) 1, 4

ERP is a way to integrate the _______ and ______________ of an organization into one single system.

(1) Environment (2) Data (3) Processes (4) Opportunities

(A) 2, 3 (B) 1, 2 (C) 2, 4 (D) 1, 4

The process of business planning can be broadly classified as ________ and ______________.

(1) Strategic level (2) Operational level (3) Middle level (4) Functional level

(A) 2, 3 (B) 1, 2 (C) 2, 4 (D) 3, 4

Top level executives decide on the ______________ and the __________ to be adopted by the organization.

(1) Personal values (2) Environment conditions

(3) Goals to be targeted (4) Different strategies

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

The operational planning decides on the ___________ and the _____________.

(1) Investment (2) Expenditure

(3) Cost control (4) Quantity control

(A) 1, 3 (B) 1, 4 (C) 2, 3 (D) 3, 4

The main objective of operational level planning is always to __________________ and to ____________

(1) Maximize the profit (2) Minimize the profit

(3) Maximize the cost (4) Minimize the cost

(A) 1, 2 (B) 2, 3 (C) 1, 4 (D) 2, 4

The enterprise solutions like ERP, SCM and CRM run on _________ and _____________.

(1) Internet (2) Machinery

(3) Wide area network (4) Wide access nature

A) 1, 2 (B) 3, 4 (C) 1, 3 (D) 2, 4

Today most of the business organizations are using _______________, network and wireless technology for improving the ___________________.

(1) Advanced machinery (2) Internet technology

(3) Environment (4) Business performance

(A) 1, 2 (B) 2, 4 (C) 2, 3 (D) 1, 4

E – business enterprise is more process – driven, technology – enabled and uses its own ___________ and ___________________ to perform.

(1) Information (2) Knowledge

(3) Electricity (4) Technology

(A) 1, 2 (B) 2, 3 (C) 3, 4 (D) 1, 4

The basis of conventional organization design is command and control which is now __________ and ____________.

(1) Communicate (2) Collateral

(3) Collaborate (4) Control

(A) 2, 4 (B) 1, 4 (C) 1, 3 (D) 3, 4

A decision making process requires _____________, ___________ and __________________ of human behavior.

(1) Imagination (2) Creativity (3) Good hand writing (4) Deep understanding

(A) 1, 3, 4 (B) 2, 3, 4 (C) 1, 2, 3 (D) 1, 2, 4

the closed systems are ______________ and ___________

(1) Deterministic (2) Random

(3) Rule based (4) High flexibility

(A) 1, 2 (B) 1, 3 (C) 2, 4 (D) 3, 4

In job order cost system, the costs are assigned to the job passing through _____________ and are accumulation by recording the basic job statistics on _____________.

(1) The plant (2) The job card (3) The environment (4) The invitation card

(A) 3, 4 (B) 1, 2 (C) 1, 4 (D) 3, 2

Web publishing allows cumbersome corporate knowledge to be maintained and easily accessed throughout the company using ___________ and ___________ technologies.

(1) Telephone (2) Hypermedia (3) Web (4) Advanced

(A) 1, 2 (B) 2, 3 (C) 1, 3 (D) 3, 4

PART-C

Match the following

(1)	Interaction model	(A)	Indicates the static structure of objects and their relationship with other business object
(2)	State model	(B)	Indicates the change that take place in the objects with respect to time
(3)	Class model	(C)	Indicates how objects coordinates with others to achieve business goals
(A)	1-A, 2-B, 3-C	(B)	1-C, 2-B, 3-A
(C)	1-B, 2-A, 3-C,	(D)	1-C, 2-A, 3-B,

State true or false :-

(1) The CIO is not responsible for developing a working relationship between IT and business unit that fits the organization’s objectives, management style, and culture.

(2) The CIO plays an important role in influencing the overall strategy and planning in the organization and translates these organizational strategies and plans into definitive information systems actions.

(3) Forcing innovation is probably the dot – com era’s most worthwhile legacy.

(A) FFF (B) FFT (C) FTT (D) FTF

Match the following

(1)	OLAP	(A)	Intelligent systems, robotics etc
(2)	KBS	(B)	Referred to as Multi dimensional analytical model
(3)	EIS	(C)	Provides information to the executives to manage their function
(A)	1-B, 2-A, 3-C	(B)	1-C, 2-B, 3-A
(C)	1-A, 2-B, 3-C	(D)	None

Match the classification

(1)	Processor used	(A)	PI. PII,AMD Celerons
(2)	Purpose of use	(B)	Main frame, super comp. etc
(3)	Size	(C)	General & specific
(A)	1-C, 2-B, 3-A	(B)	1-A, 2-C, 3-B
(C)	1-A, 2-B, 3-C	(D)	None

T & F

(1) In any org. managers have very limited tasks to perform

(2) MIS help in establishing mechanism to eliminate redundancies in data

(3) In MIS storage mechanism the duplication of data is very common

(A) TTT (B) TTF (C) FTF (D) TFT

Match the following :-

(1)	Primary activity	(A)	Payment period
(2)	Promotion	(B)	Procurement
(3)	Price	(C)	Inbound logistics
(4)	Supporting activity	(D)	Advertising

(a) 1 – B, 2 – C, 3 – D, 4 – A (b) 1 – C, 2 – B, 3 – A, 4 – D

(1) Co- ordination vary important to achieve ______ advantage.

(2) Never _____ changes the direction of the value chair.

(3) It is possible to gain competitive advantage by _____ by activation.

(4) It is possible to _____ the transaction cost by proper co-ordination.

(A) Co-operate, Process, Adding, Manage (B) Equal, Time, Removing, Overcome

(C) Competitive, Technologies, Co-ordination, Reduce (D) Social, Employee, Subtracting, Transfer

True & False

(1) Object that contain the same types of values and the same methods are grouped into classes.

(2) Data mining is primarily used as a part of information system today.

(3) By mining demographic data from comment or warranty cards, the retailer could develop products and promotions to appeal to specific customer segments.

(A) TTT (B) TTF (C) TFT (D) TFF

True & False

(1) Database are not used in e-commerce sites.

(2) Advantage in management information systems over other conventional methods is new processes can be easily added in future whenever required.

(3) The main output from data warehouse system are either tabular listings with minimal formatting or highly formatted reports on business activities.

(A) TTF (B) TFT (C) TFF (D) FTT

Match the following:-

(a) Rounded rectangles (1) Represents external agents the boundary of the system.

(b) Open ended boxes (2) Represents processes that transform flow of data or work to be done

(d) Rectangle (4) Represents data flows, inputs and outputs to end from the processes.

(A) a-1, b-2, c-3, d-4 (B) a-3, b-2, c-4, d-3 (C) a-4, b-3, c-2, d-1 (D) a-2, b-3, c-4, d-1

Match the following:-

(a) Technical feasibility (1) Measure of how comfortable the management and users are with the

technology

(b) Economic feasibility (2) Measure of how reasonable the project schedule is

(d) Operational feasibility (4) Measure of a technology’s suitability to the application being designed

or the technology’s ability to work with other technologies

(A) a-2, b-4, c-3, d-1 (B) a-3, b-1, c-2, d-4 (C) a-4, b-3, c-2, d-1 (D) a-1, b-2, c-3, d-4

True & False

(1) Exhaustive and thorough testing must be conducted to ascertain whether the system produces the right

result.

(2) The design of output is based on the requirement of the user manger, customer etc.

(3) When the design and its methodology is approved, the system is development using appropriate business model.

(A) TFT (B) TTT (C) TFF (D) FTT

State true or false :-

(1) The TPS database is a collection of current or historical data form a number of applications or group

(2) AI is being applied to the functions of marketing.

(3) Neural networks is modeled on the basis of the neuron structure of the human brain.

(A) TTF (B) TFF (C) TFT (D) FTT

State true or false :-

(1) The neural networks goes on building strong database for problem solving depending upon the decisions taken by the manager in the form of response confirmation given to the system by the manager.

(2) Neural network can be used in various business applications like forecasting, market analysis etc.

(3) DSS supports all phases of decision making life intelligence, design, choice and implementation.

(A) TTT (B) TFT (C) TFF (D) FFT

State true or false :-

(1) Fussy logic system can solve semi – structured problems with incompletes knowledge by developing approximate inferences and answers as human do.

(2) Fussy logic system can process data that are complete or unambiguous.

(3) The human brain is estimated to have over 100 billion neuron brain cells.

(A) TFF (B) TFT (C) FFF (D) FTT

State true or false :-

(1) Organizational information is the information required by a number of personnel departments and divisions or the functions in the organization.

(2) The corporate planning and administration will use organizational information for manpower assessment and control and manpower forecasting.

(3) The production manager would use organizational information for scheduling, rescheduling and loading of the jobs on the shop floor depending upon the persons present.

(A) TFF (B) TTT (C) TFT (D) FFT

State true or false :-

(1) The managers in the functional areas of management are responsible for achieving the targets and accomplishing the goals and objectives.

(2) Information is used in a decision support system for model building and problem solving.

(3) Operational information is required by the middle level of the management.

(A) TFF (B) TTF (C) TFT (D) FFT

State true or false :-

(1) The sources of operational information are largely external through transaction processing and the information relates to a large time span and is not current.

(2) The sole purpose of the MIS is to produce such information which will increase uncertainty risk

(3) The capability of the human being as an information processor, a problem solver and a decision makes.

(A) TTT (B) FFT (C) TFT (D) FTT

State true or false :-

(1) ERP systems are used only in large type of organization.

(2) Most ERP systems cover several functions

(3) Usually ERP systems will have many components including hardware and software.

(A) TFT (B) FTT (C) TTT (D) TTF

State true or false :-

(1) An organization is a structure which takes in capital, raw material, manpower etc. as input

(2) All organizations have their own cultures and policies arising from difference in interest groups.

(3) Information systems and the organizations in which they are used interact with and influence each other (A) (A) TTT (B) TFT (C) TFF (D) FFT

State true or false :-

(1) The nature and level of decision making are not very important factors in building information systems for managers. (2) Decision making can not take place at individual level or at the group level.

(3) Information systems have been most useful to managers by providing support for their roles in disseminating information providing liaison between organizational levels and allocating resources.

(A) TTT (B) TFF (C) FFT (D) FFF

State true or false :-

(1) Information system can also be used to lock in customers and suppliers using efficient customer response and SCM applications.

(2) Information systems are closely intertwined with an organizations structure, culture and business processes

(3) Information strategic systems not requires extensive organizational change.

(A) TTT (B) TFT (C) TTF (D) FTF

State true or false :-

(1) The initials ERP originated as an extension of MRP

(2) Non – manufacturing businesses, non – profit organizations and governments not utilize ERP systems

(3) ERP delivers a single database that contains all data for the software modules.

(A) TFT (B) TFF (C) TTT (D) FFT

State true or false :-

(1) In E – business enterprise traditional people organization based on command control principle is strengthened

(2) Customer satisfaction and high level customer service is possible using knowledge based proactive management systems.

(3) The look and feel of E – commerce website should be customer – friendly and attractive.

(A) TTT (B) TFT (C) FTT (D) TFF

State true or false :-

(1) Most popular and widely used messaging systems are e – mail and voice – mail.

(2) When there is a need for communication in real time, systems available are voice conferencing, vide conferencing and electronic meeting. (3) In E – enterprise, business is conducted manually.

(A) TTF (B) TFF (C) TFT (D) FTT

State true or false :-

(1) The interplay of different decision – making of all – the manager in the organization shapes up the organizations decision making.

(2) The business decision making is sequential in nature in business, the decisions are isolated events.

(3) Decision making is a process which the decision maker uses to arrive at a decision.

(A) TTT (B) TFT (C) TFF (D) FTF

State true or false :-

(1) KMS handles two types of knowledge one is tactful and other is explicit.

(2) Knowledge is an essence of business management intelligence residing in individuals, group of individuals, systems in the form of information set, models processes and databases.

(3) KMS becomes successful in the organization when develop and users recognize and appreciate the barriers in the system implementation.

(A) TFF (B) FTT (C) FFT (D) FFF

State true or false :-

(1) Intranets can serve as powerful tools for communication within an organization, vertically and horizontally.

(2) Internet e – mail may travel and be stored unencrypted on many other networks and machines out of both the sender’s and the recipient’s control

(3) LAN may be used to transfer data with reasonably high data transfer rates.

(A) TFT (B) TTT (C) TFF (D) FTF

State true or false :-

(1) Large organizations may have hundreds of individual servers working at the centre of their network.

(2) A network server is a very powerful computer with special software and equipment that enable it to function as the primary computer in the network (3) Mainframe are large powerful systems

(A) TFT (B) TTT (C) TFF (D) FFF

State true or false :-

(1) Output control are developed to ensure that processed information is correct, complete and is transmitted to authorized user in a timely manner.

(2) Hardware control are built in the software to verify the accuracy of processing.

(3) Software control are designed to assure that right data is being processed.

(A) TTT (B) TTF (C) TFT (D) TFF

Sample Papers and Study Material For SMU Students

Wednesday, 25 July 2012

MBA-2/B.Sc.it , Management Information System

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